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When you're injured or ill
What to do if you're injured or ill Step 1 Visit your health care provider This will most likely be your GP. They'll help you with your immediate heal…
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How applications for hearing loss work
Step 1 The veteran makes an application for hearing loss, tinnitus, or both The veteran applies for hearing loss using either the Disablement Pension Application form or the Veteran Supp…
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Children's Bursary
Who can get this You may be able to get this if your parent has either: Qualifying Service before 1 April 1974, or Qualifying Opera…
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How to make a claim
If you have an injury or health condition that you think relates to your qualifying service, we may be able to help. Qualifying service explained Conditions we cover How we determi…
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Expanded criteria for NZOSM for service in South East Asia
A recent announcement by the Minister of Defence expanded the criteria for the New Zealand Operational Service Medal (NZOSM) for service in Southeast Asia, from 1 February 1959 to 31 January 1974 Re…
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Lump Sum for Permanent Impairment
Who can get this You may be able to get Lump Sum for Permanent Impairment if you: have Qualifying Operational Service after 31 March 1…
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Recommendations from the Paterson Report
Update on recommendations as of April 2021. More focus on the needs of veterans Recommendation Status 1. The Act is amended so Veterans’ Affairs has more flexibility to meet…
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Processing times for claims
Last updated: 4 August 2025 In the last six months, we have processed more claims than those that have come in. This has enabled us to progress the oldest claims. This is reflected in some of the pro…
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Have a plan
You'll need a plan for leaving the NZ Defence Force. Having a plan includes having achievable goals and measures for success. These will help you figure out what needs to be done and ensure you succes…
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Partner organisations
Royal New Zealand Returned and Services Association (RNZRSA) The RNZRSA honours and supports current and former service members. They provide financial and other support through their network throug…