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Get support
The support you may be able to get depends on your circumstances.Currently servingSupport while you're still serving.Ex-servingSupport once your regular service has finished.Family and whānauHere's how we can support you, and how you can support your family and whānau.Non-military personnelNon-military personnel can have Qualifying Operational Service in certain circumstances.
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Remembrance
We're proud to honour the service of the veteran community.Services Cemeteries and memorialsWe help look after Services Cemeteries. We're also able to contribute towards memorial plaques and headstones.Commemorative fundingThere are two types of financial contributions available from the Commemorative Fund.Medals and service recordsThe NZ Defence Force's Personnel Archives and Medals team administer medals and hold most New Zealand military service records.When someone diesWe may be able to provide support when someone who had Qualifying Service dies.Your family's military historyLearning more about your family's military history is a great way to honour their service.Certificate of Appreciation and Veterans' PinsThe Certificate of Appreciation and Veteran's Pin recognise operational service.
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Eligibility
To be eligible to receive support from us, you—or certain family members—need to have Qualifying Service.Check your eligibilityCheck the support, services, or entitlements you may be able to get from us.Understand Qualifying ServiceYou—or certain family members—need Qualifying Service to be able to get support from us.Living outside NZYou can still get support from us even if you live outside NZ.Eligibility criteria for family and dependantsYou may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.Veterans of foreign militariesWho we can support is defined by NZ legislation.Deployment reviewWe are reviewing deployments since 1 April 1974 to determine if they should be considered Qualifying Operational Service.
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For clients
We put veterans and our clients at the heart of everything we do.
If you have a question at any stage please contact us—we're here to help.
How we'll work with youWe'll work with you to help you get the best support available.Your rights and responsibilitiesWe want to make sure you have the best possible experience when you deal with us.PaymentsInformation on payment rates and dates.How we make decisionsWe use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.Your treatment cardYour treatment card helps you get no-cost treatment and medication for approved conditions.Living outside NZYou can still get support from us even if you live outside NZ.Other benefitsYou may be able to access a range of discounts and benefits. Not only that, your family may get access too. -
For providers
Information for providers of services to Veterans' Affairs and our clients.Treatment cards and lettersTo help you identify our clients, we issue treatment cards and letters.Invoicing usHow to invoice us to ensure we pay you quickly and correctly.Treating our clientsInformation for healthcare professionals providing treatment to our clients.
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Get support
Get supportThe support you may be able to get depends on your circumstances.Currently serving Ex-serving Family and whānau Non-military personnel
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Remembrance
RemembranceWe're proud to honour the service of the veteran community.Services Cemeteries and memorials Commemorative funding Medals and service records When someone dies Your family's military history Certificate of Appreciation and Veterans' Pins
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Eligibility
EligibilityTo be eligible to receive support from us, you—or certain family members—need to have Qualifying Service.Check your eligibility Understand Qualifying Service Living outside NZ Eligibility criteria for family and dependants Veterans of foreign militaries Deployment review
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For clients
For clientsWe put veterans and our clients at the heart of everything we do.How we'll work with you Your rights and responsibilities Payments How we make decisions Your treatment card Living outside NZ Other benefits
If you have a question at any stage please contact us—we're here to help.
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For providers
For providersInformation for providers of services to Veterans' Affairs and our clients.Treatment cards and letters Invoicing us Treating our clients
Funeral Expenses payment rates
Family support payment rates as of 1 April 2019.
Funeral Expenses are a one-time payment.
One time payment amount
All payment rates are before tax.
| Type of expense | Payment amount |
|---|---|
| Funeral costs | NZD$2,558.71 |
| Transport of body within the same locality | NZD$680.80 |
| Transport of body to different locality | NZD$1,361.60 |
Last Modified: 13 June 2019