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  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.
  • About Veterans' Affairs
    We support those with Qualifying Service to be well at home, at work, and in their communities.
    Our history
    Our people
    Meet our Minister, leadership, and the teams that make up Veterans' Affairs.
    Our work
    Our aim is that all those with Qualifying Service are well at home, at work, and in their communities.
    Our work programmes
    Our partners and the veteran sector
    We work with other organisations to support veterans and their family and whānau. We also support a number of independent boards and panels that advise on veteran matters, assist with regulation, and hear appeals.
    Our documents and publications
    View our corporate documents, including ​Briefings to the Incoming Minister, annual reports, research, and application forms.
    Work at Veterans' Affairs
    Want to be a part of our team?
    Satisfaction surveys
    Our tewhatewha Māori design (Tohu)
    To honour our Māori veterans and our korero with them, Veterans’ Affairs has created a tewhatewha-inspired design.
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Latest news and articles

Read our latest news and stories.

Showing 169 – 180 of 357 articles
Vietnam Veterans' Day Peter Rowsell Pat Barrott
Commemorative Fund supports Vietnam Veterans’ Day
29 December 2022
Commemorations
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Paramount Services comes on board as new cleaning service
26 December 2022
Updates for clients
Sir Harawira Tiri Gardiner KNZM
Commemoration: Lieutenant Colonel (Retd) Sir Harawira Tiri Gardiner KNZM
22 December 2022
Commemorations
Barry Rankin at Mt View cemetery
You're invited to a re-dedication of the 34 veteran graves at Lake Alice Hospital
19 December 2022
VA Magazine Story
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Veteran's stories collected at the Online Cenotaph — Submissions welcome
13 December 2022
VA Magazine Story
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You may have received a scam phone call from someone impersonating our staff
28 November 2022
Updates for clients
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Change to the list of Statements of Principles, November 2022
21 November 2022
Statements of Principles
Force Financial Piggy + Text
Your wish list for your retirement can come true — it just needs some planning
16 November 2022
New Zealand Defence Force
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A year in review: SSAANZ 2022
02 November 2022
VA Magazine Story
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Saving her team and their families — Dr Ellen Nelson
26 October 2022
VA Magazine Story
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We'll be closed for Labour Day
17 October 2022
Closure
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The Coastwatchers of Tarawa, Kiribati
13 October 2022
VA Magazine Story
Last Modified: 13 November 2026